Contact Update

This form should be used by:

  • Colposcopy Clinics
  • General Practices
  • Laboratories
  • NHS Scotland
  • NHS Wales

To inform CSAS of changes to contacts within your team / department. This will allow CSAS to update their systems ensuring we have the most up to date contact details.

Screening – Other

Screening – Reinstate

Please use this online form to:  

  • Upload and submit a request to CSAS to reinstate a patient into call/recall
  • Send a query regarding an existing enquiry about one of the above forms

Before proceeding with this online submission, please ensure you have downloaded and completed the relevant cease/defer/reinstate form which can be found on the CSAS website.

 ** Please note: To ensure we can create a unique case reference number for each enquiry, you can upload and submit one patient request on this form.**

The online form will ensure the quickest possible response time to your requests and queries. You will be prompted for all the information CSAS needs to process your request. 
Once you submit your form, you will receive an acknowledgement email.

Screening – Cancer Research UK Request (CRUK)

Please use this online form to:  

  • Submit a Cancer Research UK (CRUK) request to CSAS
  • Send a query regarding an existing enquiry about a CRUK request

The online form will ensure the quickest possible response time to your requests and queries. You will be prompted for all the information CSAS needs to process your request. 
Once you submit your form, you will receive an acknowledgement email.

Screening – Subject Access Request

Screening – Colposcopy Discharge

Please use this online form to: 

  • Submit a Colposcopy Discharge List to CSAS
  • Send a query regarding an existing enquiry about a Colposcopy Discharge List

NHS England have produced a template for Colposcopy Discharge Lists which can be found on the CSAS website.

Use of the template is not mandatory but CSAS requests that lists submitted in alternative formats should include the same amount of information that is required for the template.

Before proceeding with this online submission, please ensure you have your list ready to upload on the next screen.

The online form will ensure the quickest possible response time to your requests and queries. You will be prompted for all the information CSAS needs to process your request. 

Once you submit your form, you will receive an acknowledgement email.

Screening – Cease/Opt Out – Submitted by GP Practice / Colposcopy Clinics

Please use this online form to:  

  • Upload and submit a request to CSAS to cease a patient from call/recall
  • Send a query regarding an existing enquiry about one of the above forms

Reminder to GP Practice / Colposcopy Clinics

  • Before proceeding with this online submission, please ensure you have downloaded and completed the relevant cease/defer/reinstate form which can be found on the CSAS website.

 ** Please note: To ensure we can create a unique case reference number for each enquiry, you can upload and submit one patient request on this form.**

The online form will ensure the quickest possible response time to your requests and queries. You will be prompted for all the information CSAS needs to process your request. 
Once you submit your form, you will receive an acknowledgement email.

Screening – Cease / Opt-out – Patient

Please use this online form:  

  • If you are a patient and wish to submit your written request to Opt-out of the NHS Cervical Screening Programme

The online form will ensure the quickest possible response time to your requests and queries. You will be prompted for all the information CSAS needs to process your request. 
Once you submit your form, you will receive an acknowledgement email.

****If you are a member of staff working at a GP Practice or Colposcopy Clinic, wishing to cease / opt-out a patient, you should use the Cease / Opt out (Submitted by GP Practice / Colposcopy Clinic) form and not this form.****

Screening – Laboratory Query

Please use this online form to:  

  • Notify CSAS of an incorrect test result
  • Query a Lab Link file confirmation
  • Notify CSAS where a result letter is not required
  • Query a Logged Test/CSLP
  • Submit 2 Slide Case Test Results
  • Submit a general laboratory enquiry
  • Send a query regarding an existing laboratory enquiry

** Please note, to ensure we can create a unique case reference number for your enquiry, please use this form to submit one query at a time.

The online form will ensure the quickest possible response time to your requests and queries. You will be prompted for all the information CSAS needs to process your request. 
Once you submit your form, you will receive an acknowledgement email.

Screening – Complaints

Please use this online form if you have a complaint about the service you have received from CSAS.

CSAS is not responsible for the invitation or result letter wording, or for the national guidance concerning the NHS Cervical Screening Programme. If your complaint is in relation to any of these you should contact NHS England. Details for them can be found on the Contact Us page.