Best practice guides for GPs and primary care

Professional Guidance

Guidance for Call and Recall Administration – Best Practice (GOV.UK) 
Ceasing and Deferring Women from the NHS Cervical Screening Programme (GOV.UK) 
Call and recall timetable – GOV.UK ( 
Call and recall record retention schedule – GOV.UK ( 
Pregnancy, Menopause, Contraception and Hysterectomy – Management of cases (GOV.UK)  
Screening/Management of Immunosuppressed Individuals (GOV.UK) 
Cervical screening care pathway – GOV.UK ( 
Cervical screening: cytopathology standards and evaluation criteria – GOV.UK ( 
Cytology Reporting Failsafe (Primary HPV – GOV.UK) 
Failsafe guidance overview ( 
(CSP): liquid-based cytology system conversion training – GOV.UK ( 
Clinical Practice guidance for assessment of young women with abnormal vaginal bleeding 
Cervical screening: professional guidance – GOV.UK ( 
Professional Guidance List

Support for patients

Cervical screening: support for people who find it hard to attend – GOV.UK ( 
Supporting women with learning disabilities to access cervical screening – GOV.UK (  
Cervical screening extra support checklist (  
Information for transgender people – GOV.UK (  
Leaflet for women considering screening – GOV.UK ( 
Leaflet to send to someone referred for colposcopy GOV.UK ( 
Further help and support for cervical screening – NHS ( 
Support For Patients List

Sample Takers

Good practice guidance for sample takers can be found on GOV.UK.

It is the sample taker’s responsibility to make sure a result has been received for every sample they take. Test results are received by GP practices via the lab links.

If you are having problems with your sample taker code, please contact your local Screening and Immunisation Team (SIT).

If you cannot access the patient’s screening record to get a prepopulated HMR101 (sample taker) form, you can still take the sample. You will need to complete a blank HMR101 form which can be printed from Open Exeter or ordered as part of your supplies ordering via PCSE. Please clearly indicate on the form that a prepopulated version was not available on Open Exeter because you are awaiting the patient’s full registration to be completed. This will prevent the laboratory rejecting the sample. If you use an integrated system with the laboratory you should continue to use this to print your HMR101 forms.

Please also include any screening history or clinical details you are aware of to support the laboratory in providing the correct recall management.

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